See what our customers have to say

events500 has saved time in our sales department by reducing their administration and paperwork significantly and this has improved their efficiency overall. For example, we’re able to replicate entire bookings from our regular customers at the click of a button. We regularly host large events which require a lot of attention to detail and events500 enables us to record that detail throughout the booking process ensuring our customers know exactly what to expect and our staff know exactly what’s required from them.

I can honestly say that we have not been disappointed with a single aspect of e500. It has changed the way we make bookings, the way we communicate with our clients and the after care and follow up we are now able to offer. It is a joy to use and the support received from the team at e500 has been just superb – nothing has ever been too much trouble for them to look at and response times to issues and challenges is extremely good

Switching our M&E Diary system to events500 was not a difficult decision. Installation and training was conducted very efficiently and professionally, making it a simple and painless process. I can honestly say that every member of the teams across all hotels love it, a vast modern and up to date improvement on our previous diary.

Couldn't be without events500i We can make it work for us in our way, which is brilliant. The team understand that it is never a 'one size fits all' situation for event management and that is so evident. We can have multiple venue areas, whatever note types we want, items and packages galore and reporting on whatever we might need which is brilliant. It has made such an impact in my role here, as it means that everything we need to know is all in one place.

The e500i solution has massively reduced the time and effort involved in providing quotes, managing, billing and re-booking meetings and events, improving accuracy and eliminating duplication of data entry while providing new business reports. e500i means we respond to enquiries and provide quotes far more quickly and professionally. Potential customers are clearly impressed, it gives them confidence, so we’re winning more business: higher revenues with more confirmed bookings.

The software is fast, reliable and very flexible. A highlight of the system is customer contracts which can be signed electronically. Multiple room bookings can be made very easily with little duplication of work, which has saved an enormous amount of time. The task system on the software has become an invaluable way of allocating time and resources for our team to complete key objectives throughout the booking process. The support team is responsive and the whole experience has been extremely positive, from the training and set up, to using the software on a day-to-day basis.

Events500 has revolutionized the way we work Having the ability to do everything from proposals to contracting to final details and invoicing on the go made so much sense. There are fewer errors as the proposal creates the contract which then creates the function sheet and invoicing, and it's made us a lot more efficient in the process.

The installation process and initial training was well conducted and the support we have received thereafter has been excellent. New users have picked up the system quickly and the documents it produces have given us a much more professional approach. Overall the system has reduced the time spent on admin and reporting by two thirds allowing us more time to concentrate on sales and marketing our venue. We already have, and will continue to recommend it to other venues.

Having an “all in one” system from enquiry to invoice is the best thing - it means I can send all my documents from one location instead of using lots of different programs. We have increased sales because we are not spending lots of time putting bookings into the system then repeating ourselves in an e-mail.

We moved to E500i recently, it was a very quick and easy transition. We find E500i incredibly easy to use. It’s very self-explanatory and works how an Events Managers brain works when planning events. The team at E500 are always on hand and are really helpful. We have also managed to integrate with Venue Directory to allow online booking - this is great as it is something we have wanted to do for a while but the admin side was incredibly time consuming. However, because of the integration it is all now live availability.

Moving to E500 was a huge step for us in 2023. The training and set up team were amazing, nothing was too much trouble, we had 2 days onsite training to set up and use the system before going live. This helped our team get a feel for it and understand the benefits of using it. Importing the data from excel into the system was straight forward and going live didn’t take too long. Any little tweaks we have asked for have been implemented very quickly by the E500 team. The support from them is second to none and we are excited to see what they come up with next to help us in the wedding world!

Great system, perfect for our needs Events500 has been a really smooth transition from our old system. It has made many of our processes much simpler and reduced our admin time across the office. The team behind Events 500 are incredibly helpful and respond immediately to questions and queries.

events500 is by far the most superior and flexible event management system available! From the initial enquiry stage to the final function sheet and kitchen sheets, every option needed for smooth planning is provided. Having used different and often clunky systems in the past events500 and their continued development and support is refreshingly brilliant and we couldn’t recommend the system more to other venues!

As a venue we have been using events500 as our sales system and booking diary for conference, meetings and corporate hospitality since August 2013 and have found this to be a great tool, easy to understand and follow from the initial booking through to the function sheet. As a Football Club and Conference venue our needs are quite varied and the developers have been very flexible and worked with us to meet our complex business needs.

Fantastic Team and System Events500i is fantastic for inputting our enquiries, creating quotations, and giving us prompts to follow up with leads. The support team are great and are very quick at responding to any questions or queries we have. They have helped to tailor the quotations and system to benefit our business and the way that we do things/the way we want everything to look for our clients.

The implementation of events500 at Essex Cricket has revolutionised the way we work as a simple and efficient management system for our hospitality, conferences, and events departments. The system is flexible to work within our business and it’s great to be kept up to date with all the developments which add to the service. There are so many great features and functions within event500. The staff at events500 are always helpful, accommodating and patient, a real pleasure to work with.

Being able to send the contract link to clients for an e-signature has been a particularly helpful new feature as it saves us having to wait for clients to sign and return their contract manually. Our experience of the e500i support team has also been very good. Whenever we have had an issue, the team have picked it up straight away and resolved as quickly as possible which has been most appreciated. In summary, we would definitely recommend e500i to other venues as it works really well for us

events500i stood out as being really easy to use, having lots of different features, and also having the ability to be made more personal to us compared to some of the more corporate systems we looked at. We can’t imagine using any other system now.

Our previous software was time consuming and the different programmes did not ‘talk’ to one another. events500 does do this and gives the user the option to view, print or manually adjust the documents produced. We are now able to respond and track business much more efficiently and can collate data more easily. Having the data hosted online means that any member of staff can access the programme as and when they need to either remotely or in house.

We rely of events500i to make our paperwork for event days, all payments are tracked through the system as well as staff members tasks to ensure all our events are well managed and planned. The team at the end of the phone and emails are always so responsive and any feedback we have given them on the system has been modified and changed.

Previously monthly reports took an entire day whereas now they only take 15 minutes! Having an “all in one” system from enquiry to invoice is the best thing - it means I can send all my documents from one location instead of using lots of different programs. Our contracts and invoices look more professional and the function sheets have made running an event much easier. We have increased sales because we are not spending lots of time putting bookings into the system then repeating ourselves in an e-mail.

events500 is a great tool and we find it very helpful at all stages of events bookings: from sending an initial quotation to our customers, to the time before it starts, when we need to share all events details between our teams using function sheets, meals reports and finances reports. The support team is really fast and always helpful, especially when we need to produce special reports and extract specific information from the system, they are always really efficient.

What first impressed me was the speed of which we could get a quote to the client, often before they came off the phone. There is no doubt in my mind this software has helped us increase sales. Put simply Great Product

The installation, staff training and support has been great to our hospitality organisation and the way we run our events. The system itself is extremely easy to use and makes the contracting & function sheet process effortless. It is easy to add new items as the catering operations change, and if we do have any difficulties, the Events500 support team are always on hand to assist in an extremely quick, efficient and professional manner.

As a conference and events venue, we have been using events500 as a booking diary for conferences, meetings and events since 2016 and have found this to be a great events management system. It’s very user friendly and has been easy for everyone to use from the front desk bookings team and hospitality staff to our finance department. The reporting elements of the software have been valuable in maximising our revenue and tracking sales performance.

I would highly recommend events500 to other businesses. The installation process, staff training and support has been most beneficial to our company. The system itself is extremely easy to use and makes the quoting, contracting and invoicing process streamline. It is easy to add new bookable items as the business and packages change, and if we do run into any difficulty, the support team are always on hand to assist in an extremely quickly manner.

We decided to switch from our manual system to speed up the booking and confirmation process, also to make the reading of function and kitchen sheets a lot easier. Thankfully I have not had to call the support team often and on the rare occasion that I have (usually human error) the issue has been dealt with swiftly. The ease of use of the system was the biggest selling point meaning training of staff to use the system didn’t take long at all.

From a human perspective we have found the team to be accessible, easy to deal with and helpful. The software is intuitive and has allowed for a smooth transition from our previous paper based system. In the fullness of time we expect the technology improvements of using a system like this to save time, reduce the burden of administration, improve communication speed and also give us more time to spend engaging with our customers.

Events500i is a huge improvement on our previous system. Support have been great during the sign up and setting process, and ongoing. Event management through the system is simple and quick to use making co-ordinators more efficient. Diary management is very easy to use to ensure space is maximized. Reporting features are extensive, so you can drill into the detail of things very easily. It also allows great visibility on users to make sure the team are on track with tasks / work. With the web-based option, we can check availability in real time on appointments.

Switching was such an easy process. It is a very easy to learn programme and if ever we need any help, Support is always an email away and they respond very quickly. As well as the layout of the programme being easy to use, the format of all the documents events500 create are very clear and easy to read. The thing we love about events500 the most is that once you input all the information you require this then creates your quote, contract, function sheet and invoice.